Meet Millie. Your salon's AI concierge.
Millie handles bookings, availability checks, and appointment changes through natural conversation — so your team can focus on clients in the chair, not clients in the inbox.
Four capabilities. One conversation.
Millie connects directly to your salon's scheduling, client, and service data — so every answer is accurate and every action is real.
Natural Language Booking
Clients describe what they want in plain English. Millie interprets intent, identifies the right service, and initiates the booking flow — no dropdown menus required.
Availability Checking
Ask Millie when a specific provider has openings, which stylists are free this week, or what the earliest slot for a balayage is. Real-time answers from live schedule data.
Appointment Management
Reschedule, cancel, or modify existing appointments through conversation. Millie handles the workflow changes and triggers the appropriate notifications automatically.
Knowledge Base
Ask about salon policies, service details, pricing, aftercare instructions, or product recommendations. Millie answers from a curated, salon-specific knowledge base.
Talk to Millie the same way you'd text a friend.
No forms. No dropdown menus. No “please select your service from the list.” Just a conversation that ends with a confirmed booking.
- Understands natural language requests
- Accesses live schedule and provider data
- Handles multi-step booking flows
- Sends confirmation automatically
Millie
Ask Millie anything...
Enterprise architecture. Salon simplicity.
Millie is powered by AWS Bedrock foundation models with a purpose-built orchestration layer that connects to your salon's live data.
Client
Web or mobile interface
API Gateway
Rate limiting & auth
AWS Bedrock
Foundation model (LLM)
Lambda
Intent routing & orchestration
Salon API
Scheduling, clients, services
AWS Bedrock
Foundation model hosting — no raw API keys exposed
AES-256-GCM
State encryption on all authentication flows
RBAC-gated
Millie respects your 5-role permission system
Millie handles the hard moments.
The situations that used to require a phone call, an email thread, or a stressed-out receptionist. Now they're handled automatically.
The after-hours request
A client texts at 11 PM wanting to book a balayage for Saturday. Millie checks availability, confirms the slot, and sends a confirmation — while everyone at the salon is asleep.
The rescheduling cascade
A provider calls in sick. The front desk asks Millie to identify affected appointments and propose rescheduling options. Millie returns a list and can initiate client outreach.
The policy question
A client asks about the cancellation fee for a same-day cancel. Millie retrieves the salon's policy and explains it clearly — consistent, accurate, and instant.
Meet Millie. She's already working.
Book a demo to see Millie handle a real booking conversation — live, with your questions.