The only salon platform with real intelligence.
ROVI, Panel Methodology, and Health Monitoring aren't buzzwords. They're proprietary systems built by people who understand the salon industry deeply.
ROVI: Return on Value Intelligence
ROVI replaces gut-feel management with a five-dimensional score that tells you exactly how each provider is performing — and what to do about it.
Sample ROVI profile — a high-performing provider
Total Clients
— Tracks active client base size and growth trajectory.The count of unique clients a provider actively serves. A healthy panel grows steadily while retaining existing clients — not just chasing new ones.
Avg Ticket Value
— Measures revenue efficiency per appointment.Average revenue generated per appointment. Higher ticket values reflect service mix, upselling success, and premium positioning — not just price.
Rebooking Rate
— The #1 leading indicator of provider retention strength.Percentage of clients who rebook with the same provider. The single strongest predictor of long-term panel health and client loyalty.
Panel Utilization
— Balances capacity against demand for sustainable growth.How efficiently a provider fills their available appointment slots relative to their modeled panel capacity. Under 70% signals growth opportunity; over 95% signals burnout risk.
Cross-Service Score
— Measures the depth of each client relationship.How often clients book multiple service categories with the same provider. High cross-service scores mean deeper client relationships and higher lifetime value.
What they call “analytics”
- — Total appointments this month
- — Revenue by service type
- — Basic client headcount
- — No predictive indicators
- — No provider-level intelligence
What we call analytics
- 5-dimensional ROVI score per provider
- Modeled panel capacity vs. actual utilization
- Composite health score with 4 weighted components
- Churn risk signals and retention predictions
- Cross-service relationship depth scoring
Panel Methodology
Stop guessing how many clients each stylist can handle. Our modeled panel formula gives you a precise, context-aware capacity number for every provider.
The Formula
PS(max) is the theoretical maximum panel — modeled from your service mix and average appointment duration.
The 5 Adjustment Factors
Health Monitoring
A single score — calculated from four weighted components — tells you the true state of your salon at any moment.
Sample salon — scoring in the healthy range
Revenue trends, average ticket growth, payment success rate
Booking fill rate, no-show rate, schedule efficiency
Star ratings, NPS scores, rebooking behavior
ROVI scores, panel utilization, achievement progress
Daily recalculation. The health score updates every night at 2 AM — giving you a fresh snapshot every morning without noise from intraday variance.
21 Achievements. Real motivation.
A fully designed achievement system with five rarity tiers turns your team's performance into something they actually care about.
Live Leaderboard
Managers see a real-time leaderboard ranked by ROVI score, achievement count, and revenue. Team members see where they stand — and what it takes to climb.
Client Intelligence
Segmentation, lifetime value tracking, and churn risk signals — all calculated automatically from your appointment data.
Client Segmentation
Automatically segment clients by visit frequency, spend tier, and service preferences. Know your VIPs from your at-risk clients at a glance.
Lifetime Value Tracking
Track cumulative spend, average ticket trend, and predicted annual value for every client. Know who your most valuable relationships really are.
Churn Risk Prediction
Identify clients showing early signs of lapsing — missed rebook windows, declining frequency — before they actually leave.
Export everything. Own your data.
Every report in Artie AI is exportable as CSV or JSON. Revenue breakdowns, staff performance summaries, client lists — yours, whenever you need them.
- Revenue by period, service, and provider
- Staff performance vs. ROVI benchmarks
- Client retention and churn analysis
- Appointment volume and fill-rate trends
- CSV and JSON export for any report
Revenue Report — Jan 2026
48 KB
Staff Performance Q4 2025
12 KB
Client Retention Analysis
91 KB
Panel Utilization Summary
23 KB
Stop guessing. Start knowing.
ROVI, Panel Methodology, and Health Monitoring are live in your dashboard from day one. See them in action with a personalized demo.