Build a team that outperforms.
ROVI per employee, 21 achievements, a live leaderboard, commission tracking, and 5-role RBAC with 65 permissions. Everything you need to develop your team and protect your data.
Six tools to develop your team.
From scheduling to performance analytics, every team management feature is built to help providers grow — and help managers lead.
Service Assignments
Assign specific services to each provider based on their training and certifications. Clients only see providers who can actually perform the requested service.
Availability Editor
Set recurring weekly availability with day-specific hours, breaks, and blocked times. Override individual days for holidays, training days, or temporary schedule changes.
ROVI Per Employee
Every provider gets their own ROVI radar showing their 5-dimensional performance profile. Managers see the full leaderboard; employees see their own standing and targets.
Gamification & Achievements
21 achievements across 5 rarity tiers reward performance milestones. The leaderboard updates in real time and is visible to the whole team — or just managers.
Commission Tracking
Configure flat, percentage, or tiered commission structures per provider or service category. Payroll summaries are calculated automatically at every period close.
Performance Analytics
Revenue per hour, average ticket growth, utilization trend, and rebooking rate — tracked over time for every team member and viewable in the employee performance dashboard.
A leaderboard that motivates — not demoralizes.
The team leaderboard ranks providers by their ROVI score, achievement count, and revenue contribution. It's visible to the whole team — which means everyone knows what it takes to climb.
- Updated in real time via WebSocket
- Ranked by ROVI, achievements, and revenue
- Managers control visibility settings
- Each position shows improvement targets
Team Leaderboard
Sarah K.
14 achievements
Marcus T.
11 achievements
Priya M.
9 achievements
Jordan L.
7 achievements
Five roles. 65 permissions. Zero ambiguity.
Every user on your platform has a role. Every role has precisely scoped permissions. No one sees data they shouldn't — and no one is blocked from data they need.
Admin
Full accessComplete control over the platform. Manages all settings, billing, user accounts, integrations, and analytics. The only role that can configure RBAC permissions.
Can access
- All salon settings & billing
- User creation and role assignment
- All analytics and export
- Integration management
- Full audit log access
- Stripe Connect management
Restricted from
No restrictions — full platform access.
Manager
Salon opsDay-to-day salon operations. Can manage appointments, view team performance, configure services, and handle client issues. Cannot change billing or platform settings.
Can access
- All appointment management
- Team schedule editing
- Client CRM access
- Service configuration
- Analytics & reports
- Commission report viewing
Restricted from
- Billing & plan changes
- Role assignment
Employee
Own dataProviders see their own schedule, their own clients, and their own performance metrics. Cannot view other providers' client lists or financial data.
Can access
- Own appointment calendar
- Own client profiles
- Own ROVI score
- Own achievements
- Own commission summary
Restricted from
- Other providers' clients
- Salon-wide analytics
- Settings
Receptionist
Front deskFront-desk staff who manage incoming appointments and client check-ins. Full access to scheduling across all providers, but no access to financial or performance data.
Can access
- All appointment management
- Client check-in
- Waitlist management
- Client profile view
- Service catalog
Restricted from
- Financial data
- Analytics
- Provider performance
Client
Self-serviceClient-facing portal for self-service booking, appointment management, and history review. Clients see only their own data — no access to salon operations.
Can access
- Book appointments
- View own history
- Cancel & reschedule
- Leave feedback
- View invoices
Restricted from
- Any salon-side data
- Other clients
- Provider info
65 granular permissions across all 5 roles
Role permissions are enforced at both the API and UI layer. A user without permission for a resource cannot access it through any path — including direct API calls.
Build a team that outperforms — starting today.
See ROVI per employee, the live leaderboard, and the full RBAC system in a 15-minute personalized demo.