Know every client like your best one.
Full client profiles, lifetime value tracking, churn risk signals, and a 5-dimension feedback system — all updated automatically after every appointment.
Every client. One complete picture.
The moment a client books their first appointment, their profile starts building. By the third visit, you know more about them than most platforms will ever surface.
- Appointment history with service details
- Cumulative spend and LTV trend
- Preferred provider and service patterns
- All notes and preference fields
- Feedback scores from every visit
- Risk status and segment tag
Jennifer Ramirez
Client since March 2023
24
Total Visits
$4,320
Lifetime Value
94%
Rebook Rate
Notes
Prefers cool-toned balayage. Sensitive scalp — use low-ammonia formula. Allergic to fragrance.
Six tools. One client view.
Everything you need to build genuine, lasting client relationships — without manual data entry.
Rich Client Notes
Free-form notes and structured preference fields per client. Record formula history, allergies, style preferences, and personality notes. Never ask the same question twice.
Lifetime Value Tracking
Total spend, average ticket trend, visit frequency, and predicted annual value — calculated automatically from appointment history and updated after every visit.
Preferences & History
Track preferred providers, service history, product preferences, and scheduling patterns. The full picture of each client relationship in one place.
Segmentation
Auto-segment clients by spend tier, visit frequency, service type, and risk level. Filter your entire client base to surface exactly the cohort you need to act on.
Retention Tracking
See rebook rate, average days between visits, and lapse trend for every client. Retention health surfaces at both the individual client and segment level.
Churn Risk Prediction
Clients who are overdue for rebooking, showing declining frequency, or missing their typical booking window are automatically flagged as at-risk — before they actually leave.
Feedback that actually tells you something.
A single star rating tells you almost nothing. Artie AI collects feedback across five dimensions — plus an NPS score — so you know exactly what to improve and where you're already winning.
Net Promoter Score
“How likely are you to recommend us?”
+67
Industry avg: +34
72%
Promoters
15%
Passives
13%
Detractors
At-Risk Alert
3 clients are overdue for their next appointment by more than 30 days. Their typical rebooking window is 6 weeks.
Segment breakdown
Build client relationships that last years.
See the full CRM — profiles, segmentation, feedback, and churn risk — in a personalized 15-minute demo.